Support & Help Center

We're here to help you get the most out of Storebez — virtual numbers and OTP verification.

Get in Touch

Have a question or need assistance? We're here to help!

Email Support: support@website.com

Response Time: We typically respond within 24-48 hours

Business Hours: Monday - Friday, 9:00 AM - 6:00 PM (EST)

Frequently Asked Questions

After signing up:

  1. Add balance to your account (pay-as-you-go or choose a plan)
  2. Virtual numbers: Select a country and get a virtual number; use it when an app or website asks for phone verification. Receive OTPs and SMS in your dashboard.

We offer virtual numbers in 50+ countries. Log in to your dashboard to see the full list of available countries and get a number in the region you need.

Messages are delivered to your dashboard within seconds. As soon as a service sends an SMS or OTP to your virtual number, it appears in your account.

Yes, you can cancel your subscription at any time. To cancel, please contact our support team at support@website.com and we'll help you cancel your subscription. Your access will continue until the end of your current billing period after cancellation.

Yes! New users get a free trial period to explore all features. Check your dashboard for trial details.

Resources

Report an Issue

If you encounter any bugs or technical issues, please contact us at support@website.com with:

  • A detailed description of the issue
  • Steps to reproduce the problem
  • Screenshots (if applicable)
  • Your browser and device information